Change or reset your Yahoo password

Your Yahoo password gives you access to every Yahoo service you've signed up for. You’ll need to know your password before you can update it, but there are ways to recover it online if you don't.

Change your Yahoo password

  1. Go to the Yahoo Account Information page.
  2. Click Account Security | Change password.
  3. Enter and confirm your new password, then click Continue.
    - You'll see a message that confirms your password change.
  4. Click Continue to finish.

Reset your forgotten password

Forgot your Yahoo account's password? Don't worry, just use our Password Helper to reset your password and regain access.

If you need a little more help, select one of the methods below for exact steps to securely verify your identity and reset your password.

Mobile phone

If you don't have a mobile number on file, that reset option won't be available in Password Helper.

  1. Go to the Password Helper.
  2. Enter your email address or click I don't know my Yahoo email address.
  3. If you can receive text messages to the number listed, click Yes, text me.
    - Yahoo sends a verification code to your phone.
  4. Enter the verification code we sent to your phone in the field provided.
  5. Click Submit.
    Important: If you close the "Code sent to my mobile phone" page, you can continue where you left off.
  6. Click Continue or you can click Create new password and update it on the spot.

Alternate email address

  1. Go to the Password Helper.
  2. Enter your email address or click I don't know my Yahoo email address.
    - If you have a mobile number, listed on your account, that option will show.
  3. Click No, I can't receive text.
    - You'll see your alternate email address.
  4. If you have access to that email, click Yes, email me.
    - A "Recover access to your Yahoo account" email will be sent to your alternate email address.
  5. Enter the verification code we sent you, then click Submit.
  6. Click Continue or you can click Create new password and update it on the spot.

Secret questions

If you don't have secret questions on file, that reset option won't be available in Password Helper.

  1. Go to the Password Helper.
  2. Select I have a problem with my password.
  3. Enter your Yahoo ID, then click Next.
  4. If prompted, enter the CAPTCHA code.
  5. Select Use my secret questions, then click Next.
  6. Enter the answer to your secret questions, then click Next.
  7. Enter your new password, then click Next.

 

Password help videos

Changing or resetting your password is easy when you follow along step-by-step with our password help videos. Here are two videos to walk you through the password steps above.

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