SMS supported numbers not receiving text messages

Follow these troubleshooting steps if you've received errors when trying to send SMS text messages from Yahoo Messenger. Sometimes your message is not being sent and you won't get an error message.

Troubleshooting for SMS text messages not being received:

  1. Check that the recipient's wireless carrier is on our list of supported carriers for SMS messaging.
  2. Review our article about sending limits to a mobile number that isn't responding.
  3. If you require help, provide as much of the following informationĀ as possible:
    • Your mobile phone provider (AT&T, Sprint, Verizon, etc.).
    • Your mobile phone number.
    • The text of any error messages you've received for this problem.
    • Exact steps you've taken that led up to this event.

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