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Fix problems signing into your Yahoo account

If you're having trouble signing into your Yahoo account, don't give up just yet! Know how to identify and correct common sign-in issues like problems with your password and ID, account locks, looping logins, and other account access errors.

Fix problems when a Yahoo website isn't working

Yahoo offers info, connection, and a place to share your thoughts, but only if it's working. Follow steps to fix common desktop and mobile browser problems that can interfere with Yahoo services.

Fix mobile sign in problems

Mobile apps and browsers let you use your favorite Yahoo services while on the go, but only if you're signed in. Find out how to fix problems logging in on your phone or tablet.

Find missing emails in Yahoo Mail

It's frustrating when you can't find the email you're looking for in your inbox. Learn why you can't find expected emails in Yahoo Mail.

Yahoo webpages and images load slowly or don't respond

If webpages have slowed down or you’re not able to see images on a page, there are some things you can try to fix it. Learn how to fix image and slow loading problems for your browser and display.

Enable JavaScript in your web browser

You may have problems viewing or loading some Yahoo sites if you don't have JavaScript enabled. Find out how to enable JavaScript in your browser.

Fix problems with Yahoo not working in a mobile browser

If something is wrong with your mobile web browser, it can cause Yahoo websites to stop working. Learn how to get back to what you're doing by fixing the source of the problem.

Problems viewing or passing CAPTCHA verification

Learn what CAPTCHA is, and why Yahoo uses it to verify you're human.

Fix problems with Yahoo Mail in iOS Mail

Most issues are caused by invalid settings or if something's wrong with the Yahoo Mail account. Find out how to identify the issue and how to fix it.

Clear your web browser cookies

While signing in to Yahoo, you may encounter a cookie-related problem or error message. Clearing the saved cookies from your browser may fix the problem. Learn how to clear your browser cookies.

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